Refund Policy
Last Updated: 14-04-2025
At BambooCraft Souls, we are committed to sharing meaningful, culturally inspired content and handcrafted artistry through our platform. Since our website primarily offers informative and educational content — and does not currently sell physical products or services online — a formal refund policy may not typically apply.
However, in the event of future collaborations, workshops, content-based offerings, or customized orders, the following refund policy shall apply:
1. Informational Use Only
Currently, https://bamboocraftsouls.com does not sell products or accept payments through the website. All content is provided for informational, educational, or promotional purposes.
2. Custom Orders & Collaborations (If Applicable)
In the case of any custom project, collaboration, or commissioned work initiated through personal contact with BambooCraft Souls, refunds will be handled under these terms:
Refund Eligibility: Refunds may be considered only if the request is made within 7 days of the initial payment and before any work has started.
Non-Refundable: Once work (e.g., artwork, content writing, custom designs) has begun, the order becomes non-refundable.
Cancellations: To cancel a request, please contact us immediately at support@bamboocraftsouls.com with full details of the order or agreement.
3. Digital Content (If Offered)
If we begin offering downloadable digital content (e.g., art prints, e-books, or guides):
Digital downloads will not be eligible for refund once the content is accessed or delivered.
Please review product details carefully before requesting or downloading.
4. Contact for Refund Queries
If you have questions or concerns related to potential refunds for collaborative or commissioned projects, feel free to get in touch:
📧 Email: support@bamboocraftsouls.com
🌐 Website: https://bamboocraftsouls.com
5. Policy Updates
We reserve the right to update or modify this Refund Policy at any time. All changes will be posted on this page with the revised date. Please check this page periodically for updates.